What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser on subsequent visits and remember certain information, such as your preferences or whether you have previously accepted a consent notice.
Cookies do not contain personal information on their own, though when combined with other data we may hold, they can be used to identify individuals. We handle any such data in accordance with our Privacy Policy.
Cookies We Use
Essential Cookies (always active)
These cookies are necessary for this website to function. They enable basic features such as page navigation, the cookie consent modal, and security. Because they are strictly necessary, they cannot be disabled.
- cookieConsent — stores your cookie consent preferences in your browser's local storage. Session-persistent until cleared.
Analytics Cookies (optional)
These cookies help us understand how visitors interact with the website — which pages are visited, how long is spent on each, and any errors encountered. This data is collected in aggregate and does not identify individuals. We use this information to improve the structure and content of the site.
- Google Analytics (_ga, _ga_*) — usage statistics, retained for up to 26 months.
Marketing Cookies (optional)
These cookies are used to measure the reach of any advertising we may run, and to understand whether visits originated from a marketing channel. We do not use these cookies for behavioural advertising or audience targeting.
- Google Ads conversion tracking — measures whether an enquiry form submission followed a visit from a Google advertisement.
- Bing/Microsoft UET — where applicable, used similarly for Bing-originating visits.
- Facebook Pixel — where applicable, used to measure visits from Facebook-originating links.
Preference Cookies (optional)
These cookies remember choices you have made on the website, such as language or region settings, so that you are not asked to make the same selection on each visit.
- User preference storage — lightweight, session-level preferences, cleared when you close your browser.
Third-Party Cookies
Some cookies on this website are set by third-party services. When optional cookies are enabled, the following third parties may set cookies on your device:
- Google LLC — analytics and, where applicable, advertising measurement. Subject to Google's Privacy Policy.
- Microsoft Corporation — Bing advertising measurement, where applicable.
- Meta Platforms, Inc. — Facebook Pixel, where applicable.
We do not control the content of third-party cookies. Please review the privacy policies of these providers for full details of how they process data.
Cookie Duration
- Session cookies — exist only while your browser is open and are deleted automatically when you close it.
- Persistent cookies — remain on your device until they expire or until you delete them. Analytics cookies typically expire after 12–26 months. Advertising measurement cookies may persist for 30–90 days.
- Local storage — the cookieConsent key we write to localStorage does not expire automatically; it persists until cleared through your browser settings or through this page's preference controls.
Your Cookie Preferences
Use the controls below to set your preferences. Essential cookies cannot be disabled. Your choices are saved to your browser's local storage and applied when you use this website.
Managing Cookies in Your Browser
You can also manage cookies directly through your browser settings. Note that disabling all cookies may affect the functionality of some websites.
Google Chrome
- Open Chrome and click the three-dot menu (top right).
- Select Settings → Privacy and security → Cookies and other site data.
- Choose your preferred setting, or click See all cookies and site data to manage individual cookies.
- To delete specific cookies, search for the site name and remove them individually.
Mozilla Firefox
- Open Firefox and click the hamburger menu (top right).
- Select Settings → Privacy & Security.
- Under Cookies and Site Data, click Manage Data to remove cookies from specific sites.
- You can also set Enhanced Tracking Protection to Strict to block most tracking cookies automatically.
Apple Safari
- Open Safari and go to Safari → Settings (or Preferences on macOS).
- Click the Privacy tab.
- Check Block all cookies to prevent cookies, or click Manage Website Data to remove cookies for specific sites.
- On iPhone/iPad: go to Settings → Safari → Block All Cookies.
Microsoft Edge
- Open Edge and click the three-dot menu (top right).
- Select Settings → Cookies and site permissions → Cookies and site data.
- Toggle Block third-party cookies, or click See all cookies and site data to manage individual entries.
- You can also use the Tracking prevention feature under Privacy, search, and services.
Your Rights
You have the right to withdraw consent for optional cookies at any time by updating your preferences above. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
Please note that disabling analytics or marketing cookies may mean that we are unable to measure the effectiveness of content improvements or refrain from showing advertisements to you on partner platforms.
For questions about how we use cookies or to request deletion of any associated data, please contact us at [email protected].
Contact Us
For any enquiries about this Cookie Policy or your data rights:
- Email: [email protected]
- Phone: +65 6294 7185
- Address: 8 Eu Tong Sen Street, #22-95, The Central, Singapore 059818
- Office hours: Monday to Friday, 9:00 am – 6:00 pm (Singapore Time)