1. Introduction
Kavela ("we", "us", "our") operates out of 8 Eu Tong Sen Street, #22-95, The Central, Singapore 059818. We offer educational reading programmes and discussion-led workshops for adults in Singapore. This Privacy Policy describes how we handle personal data collected through this website and through our programme enrolment processes.
We are committed to managing personal data responsibly, in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and its accompanying advisory guidelines issued by the Personal Data Protection Commission (PDPC).
If you have questions about this policy, please write to us at [email protected] or call +65 6294 7185.
2. Personal Data We Collect
Information you provide directly
- Full name and preferred name
- Email address
- Phone number (where provided)
- Enquiry details and correspondence with our team
- Programme enrolment information (e.g. session preferences, dietary considerations for workshops)
Information collected automatically
- Browser type, language settings, and approximate geographic region (derived from IP address)
- Pages visited, time spent, and referring website (via analytics tools)
- Cookie identifiers, where you have consented to their use
Legal basis for processing
We process personal data on the following bases: your consent (e.g. submitting a contact form or accepting cookies); the performance of a contract or pre-contractual steps at your request (e.g. programme enrolment); and our legitimate interests in maintaining a functioning website and communicating with enquirers, where these are not overridden by your interests.
Retention periods
Enquiry data is retained for up to 12 months from the date of last contact, unless you request earlier deletion. Enrolment records are retained for up to 3 years following completion of a programme, as required for administrative and audit purposes. Analytics data is retained in aggregate, anonymised form indefinitely.
3. How We Use Personal Data
- Responding to your enquiries and providing information about our programmes
- Processing enrolments and managing your participation in workshops or reading series
- Sending programme materials, schedules, and follow-up session invitations
- Improving the content and structure of this website based on aggregate usage data
- Complying with legal obligations applicable to educational service providers in Singapore
We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling. We will not send marketing communications without your separate consent.
Third-party service providers
We engage service providers who may process personal data on our behalf, including hosting and infrastructure providers, email delivery services, and website analytics platforms. Each provider is engaged under contractual terms requiring data protection standards consistent with applicable Singapore law.
4. Data Protection Measures
We implement technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- Transmission of data over encrypted HTTPS connections
- Access to personal data restricted to staff members who require it for their work
- Regular review of data handling practices by our operations team
- Secure storage practices for physical programme records
In the event of a data breach that is likely to cause significant harm, we will notify affected individuals and the PDPC in accordance with the mandatory breach notification requirements under the PDPA.
5. Cookies
This website uses cookies to support basic functionality and, where consent is given, to measure site usage. Essential cookies are required for the site to operate and are placed automatically. Optional analytics and preference cookies are placed only upon your consent, which you may give or withdraw at any time.
For full details on the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.
6. Your Rights Under the PDPA
Under the Singapore Personal Data Protection Act 2012, you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request that inaccurate or incomplete data be corrected
- Withdrawal of consent — withdraw consent for data processing activities that rely on consent, without affecting the lawfulness of earlier processing
- Data portability — request, in certain circumstances, that we provide your data in a machine-readable format
- Erasure — request deletion of personal data we hold, where we are not required by law to retain it
To exercise any of these rights, write to [email protected] with your name, contact details, and a description of your request. We will respond within 30 calendar days. If you are dissatisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC).
7. Third-Party Links
This website may contain links to external websites, such as government information portals or reading resources referenced in our programmes. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.
8. Minors
Our programmes are designed for adults aged 40 and above. This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently received data from a minor, please contact us so we can delete it promptly.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our data practices or applicable law. Where changes are material, we will notify current programme participants by email and update the "Last updated" date at the top of this page. Continued use of this website following notification constitutes acceptance of the revised policy.
10. Contact Information
For all data protection queries, access requests, or concerns:
- Email: [email protected]
- Phone: +65 6294 7185
- Address: 8 Eu Tong Sen Street, #22-95, The Central, Singapore 059818
- Office hours: Monday to Friday, 9:00 am – 6:00 pm (Singapore Time)